top of page

Frequently Asked Questions
Have Questions? We Have Answers!
-
What services do you offer for destination weddings?We provide design, decor, rentals, and planning services, including venue selection, vendor coordination, décor design, guest management, travel arrangements, and more to ensure a seamless experience.
-
How far in advance should I book my wedding with you?We recommend booking at least 12 months in advance to allow ample time for planning and securing the best vendors and venues. However, we can also accommodate shorter timelines based on availability.
-
Do you handle wedding logistics and guest accommodations?Yes! We manage all logistics, including transportation, accommodations, and guest itineraries, ensuring a stress-free experience for everyone.
-
Can I customize my wedding planning and decor package?Absolutely! All our packages are customizable to fit your vision, preferences, and budget. We work closely with you to create a personalized plan. In fact, customization is our favourite option!
-
Do you provide décor and floral arrangements?Yes, we specialize in creating custom floral arrangements and décor that reflect your style and theme, making your wedding uniquely yours.
-
Will you be present on the wedding day?Our team includes an Event Manager and Planner who will be present on your wedding day to coordinate all activities, manage vendors, and ensure everything runs smoothly.
-
What is included in your “Krafted with Sophistication” package?This all-inclusive package covers everything from initial consultations, vendor management, budget tracking, and décor design to day-of coordination and post-wedding follow-ups. Visit our planning page for for details.
-
Do you assist with legal requirements for destination weddings in Jamaica?Yes, we guide you through all necessary legal procedures and documentation required for getting married in Jamaica.
-
Can you help with elopements or small, intimate weddings?Yes, we offer specialized packages for intimate weddings and elopements, ensuring a beautiful and memorable experience.
-
What happens if it rains on my wedding day?While we have no control over the weather, we always have a backup plan! Whether it’s an indoor option or a tent setup, we strive to ensure your day is perfect regardless of the weather.
-
How do you ensure my vision is brought to life?We prioritize clear communication and collaboration, regular updates, and a detailed timeline to align with your vision.
-
Do you provide custom event décor?Yes, our team designs bespoke décor tailored to your theme, preferences, and venue.
-
What types of floral arrangements do you offer?We offer a range of floral arrangements, from bridal bouquets and boutonnieres to centerpieces and floral arches, all customized to your style.
-
Can you help with corporate event décor?Absolutely! We bring creativity and professionalism to corporate functions, designing elegant and impactful setups for award ceremonies, galas, and more.
-
Do you rent out décor items?Yes, we have a selection of décor items available for rent, including furniture, props and linens
-
Can I see a mock-up of the décor before the event?We provide design mock-ups and mood boards during the planning process to give you a clear vision of the final look.
-
How do I book your services?You can book our services by contacting us directly through our website or scheduling a consultation call.
-
What payment methods do you accept?We accept various payment methods, including credit cards, bank transfers, and PayPal.
-
Do you offer payment plans?Yes, we offer flexible payment plans to accommodate your budget and timeline.
-
What is your cancellation policy?Our cancellation policy varies based on the package. Please refer to your contract or contact us for more details.
-
Are deposits refundable?Deposits are typically non-refundable but may be transferable depending on the circumstances.
-
Do you work with local and international clients?Yes, we work with both local and international clients, offering virtual consultations and personalized planning services.
-
Do you work with preferred vendors?We have a network of trusted vendors but are happy to work with any vendors you choose.
-
Do you offer virtual consultations?Yes, we offer virtual consultations for clients who are unable to meet in person.
bottom of page